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01282 686300

Calico Connect

Welcome to Calico Connect

Sign up for Calico Connect and experience the convenience of managing your home from your fingertips!

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Log Your Repairs

Log your repair online using the diagnostic tool to identify the repair and the correct colleague required.

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Book Repair Appointments

Choose an AM or PM appointment on your chosen date. Please note – this will only be available for plumbing & joinery repairs to start with.

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Check Your Rent Account

See detailed information about rent payments, amounts, and payment history.

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Communicate With Us

Stay connected and get your queries answered by sending personal messages to us through the app!

Register for the App today

Login/Activation Page

  1. Once you’ve registered, you will receive an email from no-reply@calico.org.uk containing the
    app download link, and the app activation code.
  2. Download “Calico Connect” app from AppStore or PlayStore.
  3. If this is the first time using the app, you will need to activate your account
    before logging in. Select “Activate Account”. For help activating your
    account, please scroll to the next page.
  4. If you have already activated your account, select “Go To Login” and
    proceed to log in using your email and password.
Login page for the calico homes app

Activating your Account

  1. Enter the email address that we sent your Activation Code to.
  2. Enter your activation code which was included in the invitation email that
    we sent to you.
  3. You must now set a strong password.

Logging In

  1. Once you have activated following the above steps, you will then be able to
    log-in to the app with your email & password.

Setting your Password

Smartphone screen displaying the Calico Homes app account activation and password setup page. The form includes fields for email address, activation code, password, and confirm password. An example email address and activation code are entered, while the password fields are hidden with masked characters. A password strength indicator labelled “Secure!” appears beneath the password field. The page features an orange background and visibility toggle icons next to the password fields.

Frequently Asked Questions

Why haven’t I received my activation email?

  • Please check your email Junk/Spam folder
  • Ensure you are checking the correct email account
  • You will not receive a new activation email if you have previously activated. Please go ahead and log in.

Why is my activation code not working?

  • Check you are on the activation screen, by pressing the ‘Activate Account’ button
  • Make sure the activation code is typed in, correctly
  • Check the email address being used is the same one that the activation code was sent to
  • Check the password meets the minimum strength requirements

What do I do if I can’t remember my password?

  • Please use ‘Forgot Password; to reset your password.
  • You will also need to re-activate your account, so we will send you a new activation code via email.

I don’t have a smartphone, how can I access my online account?

  • We do have a web version available. You can access via connect.calico.org.uk
  • It is the same activation and login process as outlined in this welcome pack

Looking for the web version?